NviedPro
Legal and service

Terms of Service

These terms explain how merchants can use NviedPro to operate branded Shopify popup games, issue rewards, connect marketing tools, and manage subscriptions.

Effective date: November 9, 2026

1. About NviedPro and acceptance

NviedPro is a third-party Shopify application that allows Shopify merchants to create interactive storefront popup campaigns, manage Shopify discount rewards, view campaign analytics, and connect supported marketing platforms. By installing, accessing, or using NviedPro on behalf of a business, you agree to these terms and confirm that you are authorized to act for that business.

NviedPro is independent of Shopify. Shopify's own terms apply to your Shopify account, storefront, and Shopify-managed billing or checkout services.

2. Account, access and permissions

You must maintain an eligible Shopify store, authorize the Shopify permissions needed for NviedPro's features, and keep your app connections and merchant account information accurate. You are responsible for access granted to staff and for activity performed under your authorized store account. NviedPro can limit or suspend access if necessary to prevent abuse, protect the service, or comply with law.

3. Subscription, trial and cancellation

NviedPro currently offers one premium plan advertised at US $19 per month, with a 14-day free trial for eligible installations. Your final price, trial eligibility, billing schedule, taxes, and applicable charges are shown for approval through Shopify. Shopify's confirmed billing record controls if this website's display information differs from the approved subscription.

You can manage or cancel the app subscription through the available Shopify app and billing controls, including uninstalling the app where applicable. Charges, refunds, and any unused billing period are governed by the approved Shopify billing terms and applicable law. We do not guarantee a refund for a partially used subscription period; contact support@nviedpro.com for help with a billing issue.

The advertised unlimited profile feature means NviedPro does not impose a basic-tier contact limit. Abuse controls, service capacity, and applicable provider or Shopify usage limits still apply.

4. Campaigns and promotional rewards

Merchants determine campaign content, artwork, reward amounts, eligibility conditions, and when campaigns are active. NviedPro can run six types of games, including Match 3, Spin & Win, Scratch & Reveal, Pick a Gift, Plinko Drop, and Product Match Quiz. In rotating mode, shoppers see one selected eligible popup at a time.

When a shopper successfully completes a live campaign and submits valid required information, NviedPro can request a Shopify discount code. Current app-issued codes are intended to be single-use and expire seven days after issue, subject to Shopify's actual discount settings and eligibility rules. A store can issue only one recorded reward for a given email address or international phone number across its NviedPro campaigns and games. Reusing either identifier may cause a later claim to be declined.

A reward is not cash and does not guarantee an order or purchase. Shopify determines discount application at checkout. The merchant is responsible for the accuracy, legality, and delivery of its promotions, product offerings, exclusions, and any customer support related to those offers.

5. Marketing consent and third-party integrations

Merchants are responsible for obtaining valid marketing permission, providing legally required disclosures, and honoring unsubscribe and opt-out choices. Participation in a game or agreement to reward terms must not be treated as permission to receive promotional email or SMS.

Where connected and configured, NviedPro can transfer separately opted-in contacts to Shopify Email (Shopify Messaging), Klaviyo, Mailchimp, ActiveCampaign, Brevo, or Omnisend. Each provider has its own service terms, availability, pricing, and acceptance rules. Sync attempts may fail or be rejected, and NviedPro does not guarantee delivery of marketing messages.

6. Appropriate use and merchant responsibilities

You agree not to use NviedPro for misleading or unlawful promotions, spam, unauthorized data collection, deceptive consent flows, fraudulent discount generation, or infringement of others' rights. You are responsible for storefront notices, consumer promotion rules, content rights, your products and services, and compliance with applicable marketing, privacy, and consumer-protection laws.

You must not attempt to interfere with app security, bypass billing or reward safeguards, reverse engineer protected systems contrary to law, or use automated traffic to harm the service.

7. Data protection and privacy

Our Privacy Policy explains how NviedPro processes merchant and shopper information. You authorize NviedPro to handle data as needed to provide the configured service and support. You are responsible for having an appropriate legal basis to collect and share shopper information and for responding to customer requests in collaboration with NviedPro where required.

8. Availability and changes

We aim to provide a reliable service but cannot promise uninterrupted availability or error-free operation. Shopify, hosting providers, and external integrations may have outages or changing technical requirements. We may update the service to maintain security, comply with platform rules, improve features, or address misuse. Material changes to these terms will be communicated when legally required.

9. Ownership and license

NviedPro retains its app software, design, brand assets, and related intellectual property. Merchants retain rights to their own logos, imagery, copy, and campaign content. You grant NviedPro permission to process and display merchant-provided content only as reasonably necessary to operate the service and support the authorized campaigns.

10. Warranties and responsibility

To the extent permitted by applicable law, NviedPro is provided on an as-available basis without guarantees of specific visitor conversion rates, sales results, marketing deliverability, or uninterrupted service. Nothing in these terms excludes rights or liabilities that cannot legally be excluded. The specific limitation-of-liability terms and governing-law details should be finalized with legal counsel and the verified operating business before public release.

11. Contact

For product, payment, privacy, or legal questions, contact support@nviedpro.com. The legal operating entity and business mailing address must be confirmed and added before public launch.